Pure Australian Wool Pillows
Our chemical free, 100% pure Australian wool pillows have fibres that cannot shift or clump, so you enjoy consistent comfort and support, night after night!
- Description
- Additional information
- Reviews (16)
- Customer Care
Rest your head in pure wool luxury & comfort that comes from our Chemical free pillows. Made with only 100% Australian pure wool that cannot shift or clump, enjoy consistent comfort and support, night after night and be free of allergies. They are covered in 100% cotton sateen for a soft and pure feel.
Available in thin (perfect for children), standard, thick and super thick sizes. We also have tri-pillows and European pillows, still 100% allergy free pure wool. Click HERE for our blog post on how to choose the right pillow for you 🐑
We can make any custom size pillow you like! Get in touch with us to discuss your requirements.
Add to cart Want to discuss your needs? Call Us On 03 5622 0068Weight | N/A |
---|---|
Type | Pillow 48x70cm, European 65x65cm, Tri/U-Pillow, Child 35x60cm, King Pillow 50x90cm, Cushions |
Thickness | Thin, Standard, Thick, Super, 45x45cm, 30x30cm |
Customer Care.
How long does it take to get my product?
We use Australia Post. The time does vary depending on where you are located, but products are generally shipped within 24 hours.
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Do you ship overseas?
Yes, please give us a call and we can arrange shipping to anywhere in the world.
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Can we buy direct from the factory?
Yes. We have a shop at the factory where you can buy our products direct, and also a range of Australian-made clothing, UGG boots and manchester. We are at 2/118 Albert Road, Warragul- about an hour east of Melbourne.
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What do I do if there is a fault?
All of our products have a six year warranty against any type of manufacturing fault. If you have any concerns please ring the factory and we will work out the best solution.
Our warranties do not cover the following:
- Damage due to incorrect washing.
- General wear and tear or any misuse
- Change of mind
Returns must be posted to Aussie Wool Comfort, 158 Queen St, Warragul, 3820 and call us on 03 56220068
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How do I care for my Aussie Wool Comfort product?
Care instructions are on every product. Always read the instructions before cleaning. All wool products will benefit from regular airing and sunlight, even before use.
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After storage how do I prepare the product for use?
We recommend airing your blanket for a few hours or overnight before you use it after it has been in storage.
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How do I clean small marks?
All products may be spot washed using a light wool detergent to spot clean. We recommend drying small areas with a hair dryer so as not to leave a water stain. Remember that stains can often be “set” if dry-cleaned.
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Can Aussie Wool Comfort make specialty sizes or products?
Yes, we often have customers wanting specially made products for caravans, boats of just unusually sized beds. As all products are hand made we are very happy to make a customised product for you. We have even made sleeping bags and under blankets for swags.
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How is the wool cleaned?
The wool used in all Aussie Wool Comfort products has been cleaned using chemical free water. It is not treated with any chemicals unless you request washable wool. The washable product is treated so that the fibres do not shrink as they dry.
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How do you make washable wool?
The wool is treated to make each fibre smoother. In this way when it dries the fibres are able to spread apart and remain “fluffy”. Without treatment the wool; upon washing, would bind together and and shrink, losing loft.
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Where are the products made?
Aussie Wool Comfort products are all made by hand at our factory at 158 Queen St, Warragul; a small country town an hour east of Melbourne.
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Where does the wool come from?
All wool is sourced from selected herds, mainly in the Western District of Victoria.
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Introduction
This Privacy Policy governs the manner in which Aussie Wool Comfort collects, uses, maintains and discloses information collected from users (each referred to in this policy as a “User”) of the www.aussiewoolcomfort.com.au website (“Site”). This privacy policy applies to the Site and all products and services offered by Aussie Wool Comfort.
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Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address and phone numbers.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
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Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
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Security with Credit Cards and payments
Aussie Wool Comfort does not retain any credit card details entered into PayPal integration software during the checkout process via a 128bit SSL connection.
For further security information on PayPal you can visit their website https://www.paypal.com/au/webapps/mpp/ua/privacy-full
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Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
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How we use collected information
Aussie Wool Comfort collects and uses Users personal information for the following purposes:
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you. - To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. - To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their enquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or a User may contact us via our Site.
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How we protect your information
All wool is sourced from selected herds, mainly in the Western District of Victoria.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
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Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
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Changes to this privacy policy
Aussie Wool Comfort has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and notify our database of customers via email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
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Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
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Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Ronalds Aussie Wool Quilts
158 Queen St, Warragul, VIC Australia, 3820
(03) 5622 0068
[email protected]
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Bought a standard pure wool pillow one month ago. It is a great pillow with the right amount of firmness. I have tried a few memory foam pillows in the past and there were always problems (unpleasant off-gassing smells, uncomfortable etc) and this pillow is definitely the most comfortable with all the benefits of it being natural wool. The pillow case protector from Aussie Wool Comfort is great too. I can definitely recommend the pillow from Aussie Wool Comfort!
I’m allergic to all other pillows and was recommended a wool one. found this beauty and have since had restless sleeps and deep sleeps! Thank you Aussie Wool!!!!
I purchased a low wool pillow recently and it is exactly like my old one which was like finding gold! I searched high and low over the years in retail stores for an all wool pillow that was not too thick.
I wanted to feel the pillow before purchasing. I wish these pillow were available in store.
I am an average sized female and find many pillows too high and unsupportive despite their volume. This pillow is perfect and was delivered quickly. No scent at all.
I am really pleased! A wonderful natural product.
My husband and I purchased a pillow each plus the thickest quilt. We live in a very cold place and we have never had a more cozy and snuggly sleep. I really can’t recommend these enough. We feel like we are sleeping on a cloud and can’t wait to get in to bed at night. The only problem is getting out!! Thank you so much!! <3
Thank you for your great customer service and prompt response to my email inquiries! I bought a thin pillow which settles to around 7-8cm (as I’m told by Andrew from Aussie Wool Comfort) which is great for me since I found all the other pillows I’ve tried to be too high for myself who’s a back sleeper. The pillow is also very comfy and soft. I did get worried that the middle part would sag after a while, but with regular airing (I take it out in the sun roughly once every two weeks) and it bounced back alright so all good. Highly recommend!
I ordered two pillows: one standard and one thick. They arrived still in good packaging here to Canada and just a slight delay due to our present Pandemic 2021.
They both have beautiful thick and tightly woven cotton covers. There is no bad smell or odor which I found amazing, as most pillows I’ve bought have had to be aired out. I still did that, as well as allow both to attain their fullness. While they are so nice to cuddle into , both thicknesses are too full for me. I have now decided I will open the Standard pillow and remove some wool and resew it. Hopefully it will be less firm and allow for proper head and neck support.
Barbara (February 06 2021)
🙂🙂🙂
I couldn’t be happier with my new wool pillow. I ordered a standard pillow and it was the perfect thickness and softness for me.
I would recommend these pillows.
My pillow is so comfortable the best pillow I have ever had, I only wish I had found it earlier. Thank you. Jean.
Bought two of these pillows for myself and yes very happy with the quality and that I’m sleeping on natural products. They are very comfortable as well.
Nice to find Aussie owned and made.
I ordered a standard pillow recently as I was at wits end with neck issues, what did I have to lose. I have quite a selection of pillows, this one is my favourite. Was a little firm to start but I soon got used to it, they do settle down. They was no “chemical” smell which you tend to get with other pillows, I actually like the smell of wool. I will be purchasing more in the future. as I start to replace the pillows in the house. I also bought a pillow protector.
I have been buying these products for over 20 years and have found them comfortable, affordable and allergy-free.
I have been buying these products for over 20 years and find them comfortable, affordable and allergy-free.
This is a very nice, high quality pillow. I was looking for natural bedding options (without polyester or memory foam) so I’m glad I found this one. The pillow did flatten out a bit, but I don’t mind as I prefer a flatter pillow for my neck.
I have invested in several products! My most recent purchase of the Pure Australian Wool Pillows are wonderful and have provided a great nights sleep every night! The thought of sleeping on a genuine Australian wool product is also a comfort knowing I am sleeping on a non toxic pillow!
I bought a woolen pillow and cotton pillow case in April, 2019 – two years later, they’re still superb!
The pillow hasn’t gotten clumpy and I am still breathing free.
I can definitely recommend it!