Shipping & Delivery

At Aussie Wool Comfort, we’re proud to deliver premium Australian wool products straight to your door. Every order is carefully packed to ensure it arrives in perfect condition.

Estimated Delivery Times

Delivery times may vary depending on your location. As a general guide:

  • Metro areas: Approximately 3–7 business days

  • Regional areas: 5–10 business days

  • Rural & remote locations: 7–14 business days, depending on distance and local delivery schedules

Once your order has been dispatched, you’ll receive confirmation so you know it’s on the way.

Please note that delivery timeframes are estimates only and may be affected by peak periods, public holidays, or courier delays outside our control.

Express Shipping Available

Need it sooner? Express shipping is available across Australia for faster delivery times.

If you’d like to arrange express postage or have any shipping questions, please contact us at:
📧 info@aussiewoolcomfort.com.au


Returns & Exchanges

Flexible Returns Policy

We want you to love your Aussie Wool Comfort purchase. If for any reason it’s not quite right, we offer a flexible 30-day returns policy.

Return Conditions

  • Items must be returned within 30 days of purchase

  • Products should be unused, clean, and in original condition

How to Return an Item

All returns must be posted to:

Aussie Wool Comfort
2/118 Albert Road
Warragul, VIC 3820

If you have any questions or need assistance with your return, please contact us on:
📞 03 5622 0068

Our friendly team is always happy to help.